Privacy Statement

This is the Privacy Statement of Smilde Foods BV. In this statement, we explain what we do with the personal details which we receive via this website.

Data processing

You have the option, among other things, to request information and samples from Smilde Foods BV. If you use this service, we will ask you for your details. By providing information to us, you agree to Smilde Foods BV using this information, and guarantee that its use by ourselves does not constitute any contravention of third party rights. Your details will be recorded in various different ways, for example via our website or by means of a response form and a reply card. Data may include your name, address, place of residence and a valid e-mail address. We will use this data for the following purposes:
– To provide our services
– To process your order and update you on its progress
– To send you information about products and services provided by Smilde Foods BV, or by companies associated with Smilde Foods
– To pass your details to third parties within the bounds of legal requirements.
In addition to the data which you yourself provide, we also collect data (including the IP address used) in relation to the visit made to our website. This information is collected so that we can put together user statistics, deal with your enquiry effectively and ensure that our website is secure. We also collect this data so that we can tailor the website as far as possible to your personal preferences.

We can also keep you updated with our latest activities by post and by e-mail. We respect your privacy and will at all times treat the information you provide us with in confidence and not pass it to third parties (who are not a part or immediate partner of Smilde Foods BV) or actively sell or make it available. In this, we comply with the Data Protection Act (DPA). You may at any time request that Smilde Foods BV allows you to view, amend and remove your details by addressing a letter to Smilde Foods BV, Customer Service Department, PO box 200, 8440 AE Heerenveen.


In order that this website is able to function more effectively and quickly, and to align it to your preferences, we collate certain details in respect of your use of this website. Such information may be collated through the use of so-called cookies. These are small text files which the web page you have visited automatically files on your computer. You can switch off the use of cookies via your browser settings. However this does mean that you may be unable to access certain services.

No-Spam statement

Smilde Foods will not send any promotional messages to your inbox, fax or postal address unless you have indicated that you are happy to receive such messages. If you have indicated that you are happy to receive such messages, you may inform Smilde Foods BV at any time that you do not wish to receive any further messages.


Smilde Foods BV reserves the right to make modifications to this privacy statement. Please therefore check this privacy statement with the Smilde Foods BV privacy policy on a regular basis.

Third-party websites

This Privacy Statement does not apply to third party websites which may be accessed via this website. This privacy statement is governed by the laws of the Netherlands. All disputes arising from or in association with this privacy statement shall be brought exclusively before the court of Leeuwarden.